Why are chargebacks higher around Black Friday?

Because order volume, impulse buys, and fraud attempts all spike at the same time. Shipping delays, confusing promos, and customer regret also push people to file disputes more often.

Do pre-dispute alerts really help reduce chargebacks?

Yes. Pre-dispute alerts give you a warning before a formal chargeback is logged. If you refund or resolve the issue during that window, many potential disputes never hit your official dispute rate.

Is it better to refund or fight disputes during Black Friday season?

It depends on the order. For low-value or clearly messy orders, a quick refund can be cheaper than a formal dispute. For high-value orders with strong evidence, it often makes sense to respond and try to win.

How can I stop “I did not recognize this charge” disputes?

Use a clear billing descriptor that matches your brand. Add a short URL or support contact in the descriptor if possible. Sending clean order confirmations and receipts also helps customers connect the charge to the purchase.

What metrics should I watch in real time on Black Friday?

Watch approval and decline rates, fraud rule triggers, refund volume, and support backlog. Sudden changes in any of these can warn you that future disputes are coming.

Erynn Ortanez - Chargeblast (Page 15)

Nov 21, 2025

Thanksgiving Customer Service as Chargeback Prevention

Discover Thanksgiving customer service tips to prevent disputes and prevent chargebacks while keeping holiday shopping stress low for you and your customers.

Erynn Ortanez

Nov 21, 2025

Cyber Monday vs Black Friday: What Fraud Really Looks Like

Cyber Monday fraud prevention differs from Black Friday tactics. Digital-heavy Monday requires different chargeback protection approach.

Erynn Ortanez

Nov 21, 2025

Real Time Chargeback Response for Black Friday Monitoring

Build real time chargeback response dashboard for Black Friday monitoring. Track disputes, fraud, and alerts as holiday sales happen.

Erynn Ortanez

Nov 19, 2025

Thanksgiving Through Cyber Monday: A Unified Strategy

Connect Thanksgiving, Black Friday, and Cyber Monday fraud prevention into one peak season chargeback strategy protecting all holiday sales.

Erynn Ortanez

Nov 18, 2025

Black Friday Fraud Tools: Your Last-Minute Setup Guide

Deploy Black Friday chargeback prevention tools this week. BIN lookup API and fraud filters that stop Black Friday fraud patterns.

Erynn Ortanez

Nov 18, 2025

Automated Chargeback Response for Turkey Day Weekend

Your team is off for Thanksgiving? Learn how automated chargeback representment handles disputes during the holiday weekend when staff is unavailable.