Why are chargebacks higher around Black Friday?

Because order volume, impulse buys, and fraud attempts all spike at the same time. Shipping delays, confusing promos, and customer regret also push people to file disputes more often.

Do pre-dispute alerts really help reduce chargebacks?

Yes. Pre-dispute alerts give you a warning before a formal chargeback is logged. If you refund or resolve the issue during that window, many potential disputes never hit your official dispute rate.

Is it better to refund or fight disputes during Black Friday season?

It depends on the order. For low-value or clearly messy orders, a quick refund can be cheaper than a formal dispute. For high-value orders with strong evidence, it often makes sense to respond and try to win.

How can I stop “I did not recognize this charge” disputes?

Use a clear billing descriptor that matches your brand. Add a short URL or support contact in the descriptor if possible. Sending clean order confirmations and receipts also helps customers connect the charge to the purchase.

What metrics should I watch in real time on Black Friday?

Watch approval and decline rates, fraud rule triggers, refund volume, and support backlog. Sudden changes in any of these can warn you that future disputes are coming.

Erynn Ortanez - Chargeblast (Page 5)

Jan 19, 2026

Chargeblast: No. 1 Fastest-Growing Chargeback Software in 2026

Chargeblast became the 3rd largest chargeback prevention software with over 7B+ payment volume protected.

Erynn Ortanez

Jan 19, 2026

The Best Chargeback Prevention Software for SMBs 2026

Chargeback prevention solutions sized for small merchants. Affordable options, easy implementation, and ROI for businesses under $1M annual revenue.

Erynn Ortanez

Chargeback Guide · Jan 19, 2026

Chargeback Prevention 2026: Stop $125B in Disputes

Stop chargebacks before they happen. Learn 2026's proven prevention strategies that cut disputes 40-70% using AI alerts and fraud detection.

Erynn Ortanez

Chargeback Management · Jan 19, 2026

Chargeback Prevention for Subscription Businesses: Complete Guide

Prevent chargebacks in subscription models with billing descriptors, cancellation flows, and alert strategies built for recurring revenue.

Erynn Ortanez

Jan 19, 2026

Chargeback Alerts: How Pre-Dispute Notifications Save Revenue

Pre-dispute alerts stop chargebacks before they hit. Learn how alert networks save merchants thousands in fees and disputes.

Erynn Ortanez

Jan 19, 2026

Chargeback Prevention: The Complete 2026 Merchant Handbook

Everything merchants need to know about chargeback prevention in 2026. Alerts, fraud screening, customer service, and automated solutions compared.

Erynn Ortanez

Jan 19, 2026

What Is Friendly Fraud? The Complete Guide for Merchants (2026)

Friendly fraud costs merchants billions annually. Learn what it is, why it happens, and proven prevention strategies to protect your revenue and chargeback ratio.