The CEO of a fast-growing online software store was hitting a wall. Chargebacks were climbing, and payment processors were starting to take notice.
This wasn’t just about fees. The real threat was losing the ability to process credit cards. And in a digital business, that’s game over.
He’d already tried a few dispute tools. None made a difference. Too many cases slipped through, and the business was edging closer to being flagged as high-risk.
“I wish I knew of this service 10 merchants ago,” he said.
That’s when he found Chargeblast.
What Changed?
Things started moving quickly after onboarding. Here’s what stood out:
Early Warnings, Not Just Damage Control
Chargeblast helped flag risky transactions before they turned into chargebacks. Real-time alerts and early dispute signals gave the team a chance to act before it was too late.
No More Manual Firefighting
Submitting evidence, fighting claims, and tracking dispute status were all handled in one place. What used to take hours now took minutes, without bouncing between systems.
Built for Businesses Like This
Unlike other tools, Chargeblast understood how digital goods work and what makes high-risk merchants different. The platform didn’t just fit—it anticipated the issues.
The Outcome
The chargeback ratio dropped. Processors backed off. The business no longer had to worry about losing credit card access. And internally, the team wasn’t burning time on dispute paperwork anymore.
“Easy process, and they actually help stop chargebacks before they happen.
They take a fee, but that’s nothing compared to getting cut off from credit cards.
I’d recommend them to anyone in a high-risk space.”
Final Takeaway
Chargeblast helped this retailer fix the real problem—credit card risk. Cutting chargebacks wasn’t just about saving money. It kept the business alive and running.
For companies in high-risk industries, that kind of stability isn’t a nice-to-have. It’s a must.
Don’t Let Chargebacks Get Out of Hand
If your chargeback rate is creeping up and card acceptance is on the line, take it seriously. Chargeblast gives you tools to stop disputes before they escalate and helps you keep your business off the radar. Start before the warning letters start coming in.
