For growing e-commerce merchants, payment disputes can quietly kill revenue. That was the case for a U.S.-based hair care business selling products like natural oils, shampoo bars, and growth serums. They’d been dealing with inconsistent processing performance and needed a fix.
After switching to Chargeblast, things changed fast.
The brand had been using the platform for 9 months at the time of their review. In that span, their chargeback rate dropped to zero.
This didn’t happen by accident. Chargeblast gave them a modern dispute management system that automates responses, filters risky transactions before they go through, and tracks dispute outcomes in real time. The system fit into their daily operations without disrupting order flow or customer service.
More importantly, the quality of their payment processing improved. Fewer disputes meant fewer holds and fewer flagged transactions. That gave them more control over revenue and fewer interruptions to cash flow.
Results
- Dispute rate: 0 for almost 12 months
- Processing performance: Significantly more stable
- Time saved: No more manual dispute responses
- Fraud exposure: Reduced due to preemptive filtering
For a merchant in the beauty and wellness space, where recurring orders and strong brand trust matter, Chargeblast provided real stability.
Want Results Like These?
If you’re tired of chasing disputes or getting hit with sudden chargeback fees, Chargeblast can help. Whether you sell hair products or digital subscriptions, our platform gives you the tools to stop disputes before they start and win back control over your processing.
