Fraud hurts your bottom line. If you’re comparing Shopify vs BigCommerce, their fraud prevention tools should be part of your decision. Both platforms offer protection, but their approaches differ.
Shopify’s Built-In Fraud Prevention
Shopify includes fraud analysis on all plans. Each order shows a risk level based on:
- IP address location
- Mismatched billing and shipping addresses
- Multiple failed payment attempts
If you use Shopify Payments, you get extra fraud analysis. It checks AVS (Address Verification System) results and card country. You see clear fraud indicators directly on the order page.
Shopify Protect adds another layer for US merchants using Shopify Payments. It covers fraudulent chargebacks on eligible orders. You must ship within the required timeframe and provide valid tracking. Shopify then absorbs the cost if a fraud chargeback occurs. This feature only applies to some orders.
For stronger fraud screening, Shopify integrates with platforms like Chargeblast. These apps add automated order holds, ID checks, and chargeback guarantees for extra fees.
BigCommerce’s Built-In Fraud Prevention
BigCommerce focuses on payment-level checks. It includes:
- AVS to match billing addresses
- CVV checks to verify security codes
Unlike Shopify, BigCommerce doesn’t show fraud risk scores on orders by default. To get detailed fraud analysis, you need third-party integrations. It reviews orders in real time and covers chargebacks if an approved order turns out fraudulent. This protection comes at an added monthly cost.
Which Platform Protects You Better?
Shopify has stronger built-in fraud tools. You get order risk analysis without paying for third-party apps. BigCommerce requires integrations for similar insights. However, both platforms rely on external services for chargeback guarantees.
Using only built-in tools won’t stop chargebacks, especially from friendly fraud. You need dedicated prevention solutions for that.
Final Takeaway
Shopify vs BigCommerce fraud prevention mainly comes down to built-in tools versus add-ons. Shopify gives you order risk analysis without extra setup, while BigCommerce relies more on integrations for deeper fraud checks. Think about how much fraud protection you need based on your products, average order size, and sales volume before choosing your platform.
FAQ: Shopify vs BigCommerce Fraud Prevention
Does Shopify Protect cover all chargebacks?
No. Shopify Protect only covers eligible fraudulent chargebacks for US merchants using Shopify Payments. It doesn’t apply to disputes over items not received or customer dissatisfaction.
Does BigCommerce provide fraud risk scores like Shopify?
No. BigCommerce does not show fraud risk scores by default. You need integrations like Signifyd or Kount for advanced fraud analysis.
Which is better for high-ticket orders?
Both platforms benefit from third-party fraud tools for expensive products. Shopify’s built-in checks help, but using tools like Chargeblast reduces fraud and chargebacks more effectively.
Tired of Chargebacks Eating Your Profits?
Stop Fraud Before It Hits Your Bottom Line
Shopify and BigCommerce can filter fraud, but friendly fraud still slips through. Chargeblast gives you real-time chargeback alerts and automated responses to cut your losses. Protect your accounts and keep your revenue safer.
Book a demo below to see how it works for your store.
