Chargeblast has launched the first chargeback prevention app on the Stripe app marketplace. It helps merchants avoid disputes and it helps merchants with 1%+ dispute rates bring it under .1%. Chargeblast connects directly to VISA/Mastercard/Amex/Discover to issue notifications whenever a customer initiated the chargeback process.
Since the data is sourced directly from the credit card companies, alerts are guaranteed to turn into chargebacks if un-actioned. Coverage on VISA is near 99%, Mastercard 90%+ and Discover/Amex integrations available as well.
What features does the Chargeblast integration provide?
Chargeblast allows you to:
- Transaction Matching - alerts from Mastercard & VISA will be matched to your Stripe transactions. No more hunting down transactions one by one in Stripe.
- Billing Descriptor Override - for large merchants where transaction amount, date, and last 4 digits are insufficient to match transactions, you can set up several billing descriptors from within Chargeblast that will override the billing descriptors set in your Stripe account.
- EFW Rules - for merchants needing additional coverage selling low ASP products, set up custom low early fraud warning rules to auto-refund specific transactions. Early fraud warnings are issued by Stripe and can be used as a cheap way to refund potential chargebacks. It's worth noting though that EFWs are only 60% likely to become a dispute, unlike the other alerts (which are guaranteed to become chargebacks if not refunded).
For more info on getting set up, please check out our docs on our Stripe integration here.
